Sunday, August 3, 2008

My Customer

Who is my customer? What does he want?
Identify my customer - it can be internal, it can be external.
Realize what is he seeking - he is seeking his best self. Understand what is his best self.

Lets revisit some of the Characteristics of a leader with Mohandas Karamchand Gandhi as our example of the day.

Physical : He related himself with his customer, the common man in India, by being bare chested.
Emotional: He related himself with his customer, by doing what he wants to do. Feel proud of himself with what he has. He demonstrated simplicity. The beauty of simplicity. Charka, Salt - basics. Connected to basics
He made a solid connection with the customer.
Connection with the Customer:

Just for a game: Lets go back to 1910 and imagine we are Gandhi. what comes to your mind. Independence for India. Thats it. Nothing more nothing less. Don't know how and what about it. That is the Vision. Everything else will transpire, it will happen, it will evolve, it will uncover. My principle's are set. As I move into days to come, I form some strong goals and most importantly make my Vision stronger by spreading and validating the same with my fellow members. Isn't it great all of them have the same vision. Now let me formulate goals for myself to continue to measure myself as I enter the funnel of growth. every day is my growth measurement. My only measure is me from yesterday. My only thread of success is Love. Eternal peace, that is bliss.

Ok lets come out of that now. what did we do just now. We just managed to get into Gandhi. Connected to him and got his Vision, goals, definition of success. Lets see what is your definition of success, what is your Vision.

0 comments: